Privacy Policy

1. Who We Are

Vexorium ("we", "us", "our") provides AI-driven portfolio analysis and reporting services. This policy applies to all personal data we collect through our website, applications, and related services (together, the "Services").

2. Information We Collect

We may collect the following categories of information:

• Account information — name, email address, password, and contact details you provide when registering for an account.
• Portfolio and financial data — information you submit about your investments or holdings so that we can generate analysis and reports.
• Usage data — pages visited, features used, timestamps, and interactions with our Services.
• Technical data — IP address, browser type, device identifiers, and operating system, collected automatically.
• Communications — records of correspondence when you contact us through our website or support channels.

3. How We Use Information

We use the information we collect to:

• Provide, maintain, and improve the Services, including portfolio analysis and daily reporting.
• Create and manage your account and authenticate access.
• Respond to enquiries, support requests, and other communications.
• Send service-related notices and, where permitted, marketing communications.
• Monitor usage, detect fraud or misuse, and maintain the security of our systems.
• Comply with applicable legal and regulatory obligations.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis, we rely on one or more of the following: performance of a contract with you, your consent, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

5. Sharing of Information

We do not sell personal information. We may share information with:

• Service providers who help us operate our Services, such as hosting, analytics, and customer support providers, under appropriate confidentiality and data processing terms.
• Professional advisors such as legal or financial consultants, where necessary.
• Regulatory or legal authorities where required by law, court order, or governmental request.
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to continued protection of your information.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and understand how visitors use our Services. You can control cookies through your browser settings; disabling certain cookies may affect the functionality of the Services.

7. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of information and the purpose for which it was collected.

8. Data Security

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Your information may be processed and stored in countries other than your own. Where this occurs, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

10. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing or request data portability. To exercise any of these rights, please contact us using the details on our Contact page.

11. Children's Privacy

Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties, and we encourage you to review their privacy policies.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please visit our Contact page to get in touch with us.